Refund Policy

Last updated: 2026-10-29

Current status

All Tu-X products are currently free; there is nothing to purchase and no payments are processed on this site today.

When paid plans launch

If you purchase a paid plan in the future, the following policy applies: you may request a full refund within 14 days of purchase for subscription plans, provided that the service has not been materially consumed (for usage-based plans, the unused portion is refundable pro rata).

How to request

Refund requests go to billing@tu-x.com with your purchase reference. We respond within 5 business days.

Statutory rights

Nothing in this policy limits mandatory consumer rights that apply in your jurisdiction.